How is Saelah pronounced?
✿ It's pronounced SAY◦lah (my given name)!
Where is the store based?
✿ Los Angeles, CA
What is this store's return and exchange policy?
✿ Damaged and/or incorrect goods may be exchanged or refunded with photo proof. Please head on over to the Contact page so I may further help you!
How often do you update your shop?
✿ I do not have a set schedule I will be sticking to, though I would like to make it a personal goal to have new items up at least every other month or so. Overall, any shop related updates will be posted on my Twitter-- @s1hmb!
Do I have permission to get your original designs tattooed?
✿ Bad news: I do not allow my work to be used as references for tattoos. Good news: The reason for this is because I'd much rather tattoo you myself! Other than this shop, my passion lies in tattooing. I will keep working hard until I am skilled enough to start taking appointments! Until then, thank you for your patience! ♡
***Please keep in mind that, due to Covid-19, many postal carriers are experiencing delays!
How long will it take to receive my product?
✿ Products are made to order and may take up to 5-7 business days before they are shipped off on any given weekday! The general time standard for domestic orders is typically 2-9 days in the 48 contiguous states.
What should I expect in terms of the delivery process?
✿ You will receive a shipping notification when your order has been submitted to the postal service. (Note: Choosing the Sticker ONLY option reduces the shipping price greatly, but does not include tracking!) After that, delivery times are out of my control, and will depend on factors such as location, local postal service efficiency, etc. If you are experiencing delivery-specific issues, it is recommended that you contact USPS.
Do you ship internationally?
✿ Yes! International shipping delivery times may vary between 2-12 weeks. Don't forget to take into account shipping fees (calculated at checkout) and your country's Covid related delivery restrictions before placing your order.
***Unfortunately, due to Brexit, deliveries to the UK are unavailable at the moment.